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Terms of use

These terms apply to use of the MultiCAM website operated by Astros Marketing (Pty) Ltd for South African users and visitors. By using this site, you agree to the conditions below and to act lawfully when viewing content, making enquiries or relying on published information.

1. Who Operates This Website

This website is operated for MultiCAM by Astros Marketing (Pty) Ltd. MultiCAM supplies CNC routers and related workshop systems from its Germiston base, with support for fabricators, sign shops and furniture makers across South Africa. The website is provided to share product information, service details, contact details and practical guidance for workshop decision-making.

Unless stated otherwise, references to "we", "us" and "our" mean the website operator on behalf of MultiCAM. References to "you" mean any person who accesses the site, sends an enquiry, downloads material or uses the information in any way.

2. Acceptable Use of the Site

You may use the site for lawful business and information purposes only. You must not misuse the site, attempt unauthorised access, copy content for resale, interfere with site security, or submit false details through forms or message. If you are acting for a workshop, company or organisation, you are responsible for ensuring that your use is authorised.

  • Do not use the site in a way that could damage our systems or another user’s access.
  • Do not use automated tools to copy pages, pricing notes or service information without written permission.
  • Do not upload material that is unlawful, defamatory, offensive or harmful.

3. Information, Pricing and Technical Guidance

We aim to keep information accurate and current, including notes on machine selection, tooling, table options, dust extraction and operator setup. However, details may change without notice. Specifications, sizes, lead times, service availability and prices may vary depending on machine type, workshop layout, installation conditions and location.

Any technical notes on this site are general guidance only. They do not replace a site assessment, commissioning visit or operator training. Electrical supply, extraction capacity, floor space, noise controls and municipal requirements may all affect the final outcome, especially in busy workshops or coastal conditions.

  • Always confirm machine fitment before placing an order.
  • Always check power supply and air supply requirements before delivery.
  • Always follow the latest setup advice issued during installation or service.

4. Orders, Quotes and Service Requests

Any quote, proposal or service estimate issued by MultiCAM is subject to confirmation and final review. A quote does not create a binding agreement until accepted in writing and, where needed, supported by the required deposit or purchase order. We may decline an order or request additional details if a workshop setup, delivery route or installation condition needs further clarification.

Service requests such as machine installation, commissioning, preventive maintenance, spindle service, vacuum leak checks, controller backups, operator training, tooling setup, machine relocation and dust system balancing are arranged subject to technician availability and site access. You must provide accurate site information, safe access and suitable working conditions.

5. Intellectual Property and Website Content

All text, images, layouts, drawings, logos, service descriptions and technical wording on this site are protected by law and remain the property of the relevant rights holder. You may view the content for your own business use, but you may not reproduce, distribute, adapt or publish it without written permission.

You may not use our content in a way that suggests endorsement, partnership or certification unless we have confirmed this in writing. Any unauthorised use of product descriptions, service notes or photographs may result in legal action.

6. Liability, Privacy and Governing Law

We take care to maintain the site and share useful information, but we do not guarantee that the site will be uninterrupted, free from error or suitable for every workshop situation. To the fullest extent allowed by South African law, we are not liable for indirect loss, lost profit, production delay or damage arising from use of the site or reliance on its content.

Personal information submitted through the site will be handled for enquiry and service purposes, and in line with applicable South African law. By contacting us, you consent to being contacted in response to your query. These terms are governed by the laws of the Republic of South Africa, and any dispute will be handled in a competent South African court.

  • Contact: our contact form
  • Germiston base with support in Johannesburg East, Midrand, Pretoria East, Durban North and Cape Town North